Look Swimwear Return and Exchange
Your 100% satisfaction- period. If for any reason you are not satisfied with any part of your purchase, return the items in new condition with our original and logoed tags attached. Exchanges or refunds will only be processed if garment is returned unmarked and in new condition with this tag still attached. If this tag is not attached, or is attached and shows that you have worn our swimwear for a duration other than for sizing then your purchase will fall out of the bounds of our return policy. Returning items that have been worn other than for sizing will not be exchanged or refunded and will be returned to you, the customer.
ALL refunds will be charged a $15.00 flat fee. Final refund amounts will be calculated as follows: Purchase Price- $15.00 Refund Fee- Original Shipping Fee=Refund Amount. Please allow 2-3 weeks for refunds to be processed.
We make the first exchange at no additional cost.
Returns and exchanges should be received within 14 days from date of shipping for US customers and within 30-45 days for international customers. Domestic returns/exchanges will be sent by USPS Priority Mail, while International returns/exchanges will be sent by USPS International.
Outward shipping will not be charged on your first exchange, but you must pay the postage to return the goods to us of which you will not be reimbursed.
Return/Exchange Process:
Print out a Returns Form (see backside of your original invoice) or if you no longer have the original print one here: Look Swimwear Return Form
Please print clearly and include this form with your returns. Ship your return/exchange to:
Look Swimwear Returns
#420 4044 W. Lake Mary Blvd., Unit 104
Lake Mary, Florida 32746-2012
You can also contact us at:
Email: customerservice@lookswimwear.com
AIM: Lookswimwear
If you would like to call us the Customer Service Department can be reached at (800) 401-4915 ext. 1 with any further questions you may have.
24 Hrs
